Conflict is a natural part of organisations. Conflicting goals, views and situations create a challenging environment every now and then. At the same time, conflict generates creativity, supports decision making and progress and in cases provide clarity. How is conflict viewed in your organisation?
Conflict should and can be managed in an organisation to prevent them resulting in aborting projects, hampered workflow, slow decision making and in worst case scenario, valuable people leaving. The aim is to prevent conflicts becoming harmful to people and the organisation, while embracing their existence and their positive consequences.
We train communication tools for giving feedback, receiving feedback, observation and interpretation. With role-play and using real scenario’s, we support people handling conflict constructively.