Even from the moment before people are born, we communicate. It is something we do all our lives, yet, despite life-long practice it remains a difficult skill to master. More often than not, ‘bad communication’ is an issue at the workplace.
Our communication gets disturbed in many ways and are communication channels often confused. But do we actually say what we mean, how much do we interpret and how much of our real messages are transferred using non-verbal communication? Are we asking the right questions and how well do we listen? This training uses practical exercises and gives pragmatic tools to improve communication in the working place.